Services

water-serviceCompleted applications must be accompanied by Rental/Lease agreement or Proof of Purchase such as a Deed.

Applications received by 12:00 PM during normal business hours may receive water connection that same afternoon, otherwise the soonest would be the following business afternoon.

Residential Water Service Application Form

Pay by: mail, ACH, online or in person.

payment-infoAutomatic draft of your checking/savings account is a fast, simple and inexpensive way to have your bills paid.  We offer ACH (Automatic Clearing House) FREE to our customers. A paper/email billing is sent out, advising of the amount of the bill and the drafting date.  This  has helped many save $$ on late charges, Disconnect fees and ensure a good credit standing with RWC.

On-line—Pay online thru our website with Official Payments Corp. (OPAY)  You will need your Book, Account and Pin number to access your account.  There is a $1.95 third party fee paid directly to OPAY.  Payments made thru OPAY by 8:00pm will be posted the next business day.  OPAY is  24/7 via our website: www.raytownwater.net

Pay thru the mail or at our office.  Drop boxes are located at the front door and on the west side of the building under the water tower.  NO CASH in the drop box please.

Payments received prior to 1:00PM are processed the same date of receipt.  This includes Saturdays with the exception of all National Holidays.

ACH Application Form

property-managementCompleted applications must be accompanied by Proof of Purchase such as a Deed and Contract/Agreement for Agent to manage property.

Applications received by 12:00 PM during normal business hours may receive water connection that same afternoon, otherwise the soonest would be the following business afternoon.

Property Management/Rentals Application

residential-waterDESCRIPTION: This budget billing calculation (Budget Billing) or commonly referred to as a level payment plan is designed so that, to the extent possible, each of a subscribing customer’s bills over a twelve-month period, from January to December will be the same amount. This Budget Billing plan amount is based on historical billings, as adjusted to reflect expected prices and usage, and is reviewed twice each year and, if necessary adjusted at that time for over collections or under-collections. In special circumstances, such a significant rate changes or abnormal weather, additional review and, if necessary, adjustments will be allowed.

AVAILABILTY: The Budget Billing plan is available to customers who qualify to receive service under Rule 2 Residential Application for Service:

Homeowner and Renters must have 15 month of consecutive pay history with Company and no disconnects or have a security deposit equal to two times the highest bill for the property.

At Company’s option, Residential customers, based on usage patterns and payment history, may be allowed to participate in the Budget Billing plan under the same conditions. To qualify, the Company’s Customer Service Department must receive a request to be placed on the plan by completing an application and have a checking and/or savings account which automatic payment which may be drawn on the due date of the bill.

The customer must not have been disqualified by the provisions from being on the plan and the customer must have been in compliance with the General Terms and Conditions as approved by the Commission.

To qualify for the Budget Billing plan, a new customer must establish an acceptable credit rating in compliance with the Company’s General Terms and Conditions, which may include providing a deposit.

PAYMENT CRITERIA: Budget Billing plan billings become due and payable as stated thereon. For ACH Customers, payments are to be automatically drawn from the customer account on the due date of the bill. Failure to provide sufficient balance in the customer bank account to cover the monthly Budget Billing amount within the time stated on the bill may be cause for discontinuance by the Company of the customers’ participation in the Budget Bill plan. The election to receive service under this plan shall not modify or revoke the provisions of these General Terms and Conditions for water service concerning delayed payment charges and disconnection for non-payment.

Budget Billing Application

commercial-water-newCompleted applications must be accompanied by Rental/Lease agreement or Proof of Purchase such as a Deed. In addition to this, additional documentation regarding Business type and Backflow prevention certification may be required .

Applications received by 12:00 PM during normal business hours may receive water connection that same afternoon, otherwise the soonest would be the following business afternoon.

Business Application for Water Service Form

  • fire-hydrantFire Hydrant Meters
    Available for rent – Completed application and deposit required. Please call ahead to check for availability.
  • Bulk Water Sales
    Available at our office 24/7 – The cost is $ .25/ 43 gallons. Our self-service facility accepts quarters and dollars. Change is available in the office during regular business hours.
  • 7lb Bagged Ice
    For our customers – $1.25/bag.  Available during regular business hours.  If you require a large amount (5 or more bags) please call ahead  to insure ice is available.
  • Yellow Trash Bags
    They are 39 gallons, 3 mils and comes in roll of 20.  The cost is $10 per roll.  Proceeds go to benefit the local schools.